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Local Government National Customer Services Survey 2021 – Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction, Sentiment.

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A Local Government National Customer Services Survey regarding Service Awareness, Services Used, Information Sources Used, Chanel of Engagement Used, Services Satisfaction and Sentiment. Respondents grouped by age (18-24, 25-34, 35-44, 45-54, 55-64, 65+), gender (Male, Female) and Region (Dublin, Rest of Leinster, Munster, Ulster/Connacht). Data was weighted across gender, age, region and social class. The data is weighted by the 2016 CSO statistics.

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Resource: Service Awareness Age 2021

URL: https://survey.localgov.ie/opendata/Red_C_Open_Data_2021-2025/2021/Service_Awareness/Service_Awareness_Age_2021-2025/Service_Awareness_Age-2021.xlsx

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Data last updated 29 October 2025
Metadata last updated 4 November 2025
Created 29 October 2025
Format XLSX
License Creative Commons Attribution 4.0
Access urlhttps://survey.localgov.ie/opendata/Red_C_Open_Data_2021-2025/2021/Service_Awareness/Service_Awareness_Age_2021-2025/Service_Awareness_Age-2021.xlsx
Download urlhttps://survey.localgov.ie/opendata/Red_C_Open_Data_2021-2025/2021/Service_Awareness/Service_Awareness_Age_2021-2025/Service_Awareness_Age-2021.xlsx
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Package id510b5e21-321e-4bc8-9687-f530e0a2ef76
Position11
Stateactive
Superset Dataset
Description
High Value Dataset (HVD) Resource No
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