Local Government National Customer Services Survey 2021 – Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction, Sentiment.

Published by: Local Government Management Agency

Licensed under: Creative Commons Attribution 4.0

Category: Government

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Dataset Actions

A Local Government National Customer Services Survey regarding Service Awareness, Services Used, Information Sources Used, Chanel of Engagement Used, Services Satisfaction and Sentiment. Respondents grouped by age (18-24, 25-34, 35-44, 45-54, 55-64, 65+), gender (Male, Female) and Region (Dublin, Rest of Leinster, Munster, Ulster/Connacht). Data was weighted across gender, age, region and social class. The data is weighted by the 2016 CSO statistics.

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Data Resources (17)

XLSX

Channel of Engagement Age 2021

Data Owner	LGMA
Data Owner Email	info@lgma.ie
Data Owner Telephone	01 6332000
Theme	Government
Date released	2025-10-28
Dataset conforms to these standards	N/A
Rights notes	This data is the property of the Local Government Management Agency (LGMA). The LGMA must be referenced as the source data for any analysis performed or presented using this data.
Update frequency	Annual
Language	English
Landing page	https://survey.localgov.ie/opendata/Red_C_Open_Data_2021-2025/2021/
Geographic coverage	N/A
Spatial Resolution(s)	N/A
Vertical Extent	N/A
Provenance information	Local Government National Customer Services Survey 2021
OR: specify what period of time the dataset covers	2021
High Value Dataset (HVD)	No