Local Government National Customer Services Survey 2024 – Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction, Sentiment.

A Local Government National Customer Services Survey regarding Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction and Sentiment. Respondents grouped by age (18-24, 25-34, 35-44, 45-54, 55-64, 65+), gender (Male, Female) and Region (Dublin, Rest of Leinster, Munster, Ulster/Connacht). Data was weighted across gender, age, region and social class. The data is weighted by the 2016 CSO statistics.