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Local Government National Customer Services Survey 2023 – Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction, Sentiment.

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A Local Government National Customer Services Survey regarding Service Awareness, Services Used, Information Sources Used, Channel of Engagement Used, Services Satisfaction and Sentiment. Respondents grouped by age (18-24, 25-34, 35-44, 45-54, 55-64, 65+), gender (Male, Female) and Region (Dublin, Rest of Leinster, Munster, Ulster/Connacht). Data was weighted across gender, age, region and social class. The data is weighted by the 2016 CSO statistics.

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Resource: Channel of Engagement Age 2023

URL: https://opendata.localgov.ie/customer-satisfaction/Red_C_Open_Data_2021-2025/2023/Channel_of_Engagement/Channel_of_Engagement_Age-2021-2025/Channel_of_Engagement_Age-2023.xlsx

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Data last updated 5 November 2025
Metadata last updated 11 November 2025
Created 5 November 2025
Format XLSX
License Creative Commons Attribution 4.0
Access urlhttps://opendata.localgov.ie/customer-satisfaction/Red_C_Open_Data_2021-2025/2023/Channel_of_Engagement/Channel_of_Engagement_Age-2021-2025/Channel_of_Engagement_Age-2023.xlsx
Download urlhttps://opendata.localgov.ie/customer-satisfaction/Red_C_Open_Data_2021-2025/2023/Channel_of_Engagement/Channel_of_Engagement_Age-2021-2025/Channel_of_Engagement_Age-2023.xlsx
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